810750-Residency Program Manager

Job Summary 
This position is an integral part of the Graduate Medical Education (GME) residency or fellowship training program’s administrative team. Reporting directly to the Residency or Fellowship Program Director, the individual in this role is responsible for managing and coordinating program functions. Key responsibilities include reaccreditation, curriculum development, policy and planning, recruitment and onboarding, and budget management. The position also oversees the daily operations of the program and performs other related duties as assigned.

Knowledge, Skills, and Abilities

• Knowledge of Tennessee Board of Regents policies and procedures

• Knowledge of the academic and administrative structure of institutions of higher education

• Knowledge of university, medical school, and departmental policies and procedures

• Knowledge of health care administration and graduate/post-graduate medical education

• Knowledge of requirements for maintaining ACGME accreditation compliance

• Knowledge of the medical field, credentialing, licensure, practice management, confidentiality, and medical terminology

• Knowledge of local, state, and federal laws and policies

• Proficiency in computer applications and database technology

• Ability to work independently as well as collaboratively within a team

• Ability to independently prioritize work and delegate responsibilities

• Ability to create, analyze, and interpret data in spreadsheets and similar systems

• Ability to develop and manage program budgets

• Strong interpersonal skills and the ability to interact effectively with a variety of people

• Effective written and verbal communication skills

• Ability to plan, develop, coordinate, direct, and evaluate policies and procedures

• Ability to conceptualize, solve problems, make decisions, and accept responsibility

• Ability to meet deadlines and work effectively under pressure

• Ability to maintain confidentiality and professionalism at all times

Required Qualifications

• Bachelor’s degree and two (2) years of relevant experience, or

• Associate degree and three (3) years of relevant experience

Preferred Qualifications

• Experience in graduate medical education

• Experience in program coordination

Compensation & Benefits

Job Family: Medical Academic Professional 1

Market Range: 6 – $53,112

For information on benefits, please visit: ETSU Human Resources – Benefits.

Application Instructions

Exempt positions are only required to be posted for a minimum of fourteen (14) calendar days. The closing date for this posting is subject to change without notice.

Employment is contingent upon a satisfactory background check.

Required application documents: Cover Letter, Resume, and Copy of Transcripts.

East Tennessee State University (ETSU) is an Equal Opportunity Employer.

University Overview
East Tennessee State University (ETSU) enrolls more than 14,000 diverse students and offers highly ranked graduate and undergraduate programs. Located in the Southern Appalachian Mountains of Northeast Tennessee, ETSU serves as a hub for community, discovery, and service. Consistent with the institution's mission, we value teaching, scholarship, creative activities, and service that engage community partners and address significant societal needs locally, regionally, and beyond. Recognized in 2024 as a Great College to Work For, ETSU continues to prioritize community engagement through recent strategic initiatives.